Learning Dog.com
Privacy Policy

This is the web site of learningdog.com

Email Privacy Policy
We have created this email privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

At Learning Dog (a division of Dog Remedy Behavioral Training), we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.

As we continue to develop our Web site and take advantage of technologies to improve the services we offer, this policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

If you have any questions about this policy, you can contact us by postal mail at Dog Remedy Customer Service, P.O. Box 15744, Beverly Hills, CA 90209

What Information Do We Collect?

We collect various types of information depending upon how you use our site.

When you order from us, we collect your name, address, email address, phone number, and credit card number (with expiration date).

When you order some specific products hat require information about your dog, we collect your dog’s name, age and breed.

At Checkout, we collect the above information, as well as a credit card number and a billing and shipping address.

When you enter a sweepstakes or contest online, we usually collect your name, address, email address, and phone number. We also may ask you for additional information, such as your age, interests, product preferences, or zip code.

When you submit a question to customer service, we need your email address to respond, and you also may provide us with various additional information to help us answer your question.

We also may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another Web site conducting a promotion or event with us.

We may acquire customer lists from other parties so that we may invite new people to visit Learningdog.com. Our policy is to acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we provide people with the opportunity to opt out of receiving future email offers.

What Are Cookies and Do We Use Them?

A cookie is a small piece of information sent by a Web site that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At Learningdog.com, we use two kinds of cookies: session cookies and persistent cookies.

Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop at Learningdog.com. For example, the Session ID cookie that we ask your browser to hold retains the ID for your shopping bag. Without the Session ID cookie, you can't add merchandise to your bag and carry it to Checkout.

Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. At Learningdog.com, we are preparing to use persistent cookies to give you a more personalized shopping experience and to help you navigate our store more efficiently. We will use your information to enhance your site experience. However, you can use our site without accepting a persistent cookie. To do so, you should set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which gives you the opportunity to decide whether you want to accept it or not. In many instances, the Help button on your browser toolbar will tell you how you can take these steps.

Cookies can be used by a Web site to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At Learningdog.com, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.

How Do We Use Your Information?

We may use your information in a number of ways, including the following:

To improve the content on our Web site. For example, we may use cookies to find out which parts of our site or our products are visited most often.

To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.

Do We Share Your Information?

At Dog Remedy we do not sell information to third parties. All the information we gather from you at Learningdog.com is strictly confidential and won’t be sold to other companies.

In the following events we may share your information:

For some of our products, Learningdog.com may provide you with a link to the supplier of that product so that you may get further information. If you link to the supplier's site, the supplier may collect or receive information about you.

Like other companies, Dog Remedy may use an outside company to place its advertising banners or links on other sites. In certain cases, the advertiser may collect information on people who click on the banner or link.

In most of the above situations, these third parties will receive your information because you will be visiting their Web sites or using their links and, in doing so, you may provide information directly to them. You therefore should refer to their privacy policies to understand how they handle your information and what kinds of choices you have.

Dog Remedy also may share your personal information with outside companies that perform services for Dog Remedy. For example, we may retain an outside company to manage a database containing certain customer information or to create and distribute an email offering. In those situations, the outside party is performing work for Dog Remedy, and Dog Remedy takes appropriate steps designed to ensure your information is used only to provide the services requested by Dog Remedy, and not for other purposes.

Your name, telephone number and shipping information must be provided to third party shippers such as UPS, FEDEX and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling orders.

Additionally, Dog Remedy may share account or other information when we believe it is necessary to comply with law or to our protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.

And in the event that some or all of the business assets of Learningdog.com are sold or transferred, we generally would transfer the corresponding information about our customers.



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